Vontoo Voice Messaging

PPPI came across Vontoo voice messaging. The basis of the system is to enable organizations to create, send, and even track voice messages to people who want to hear from them.

It’s a pretty basic break down – but an effective one for those who use the phone so often. You create your customized message and then send it to an individual or group list of recipients that have signed up for your service and from there you can track the messages to see if they were received live or recorded on voice mail. And, unlike a lot of the services I’ve seen, they understand the Do Not Call list, and respect your privacy in the process.

I read through their success stories and naturally the one that stuck out the most for me was the NYFD. They go on to explain how it’s hard to keep in touch with all of the retirees for Engine 67 and they’re in the process of organizing a reunion event. They note that there are a few guys that are hard to get in touch with and using this service voids them of having to make multiple long distance phone calls.

After reading this, I went on to think about how this particular company could help other businesses and I thought of my friends mom. She’s been an Avon saleswomen for lord knows how many years and her phone books are filled with both the current and past customers that she’s accumulated over the last 20 years. I may actually email her after I’m done writing this up, it could be pretty easy for her when it comes to calling them up in regards to new products and promotions. There’s an opt-in/opt-out function for anyone so if they don’t appreciate the calls they can easily have themselves removed from the list. I just wish it were that easy when dealing with other companies, I’m still getting phone calls about products that I turned down over a year ago. If it were as easy as pressing a button and saying “remove me now”, I probably wouldn’t avoid the phone.

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Posted

August 28, 2007

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